Kelvedon

Kelvedon (KEL)

Kelvedon station
Station Road
Kelvedon
Essex
CO5 9NP

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Staffing level	Part time
CCTV	Yes
Information systems	Departure screens Announcements

Ticket office opening times	Monday to Friday: 05:45 to 12:55 Saturday: 05:30 to 12:15 Sunday: 08:15 to 15:30
Pre-purchase collection	Yes
Ticket machine	Yes
Oyster cards issued here	No
Top up Oyster cards here	No
Use Oyster cards here	No
Smartcards issued here	Yes
Top up Smartcards here	Yes
Validate Smartcards here	Yes
Smartcards information	Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Customer service information	Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
Left luggage	No
Left luggage contact details	URL: https://www.nationalrail.co.uk/
Lost property opening times	Monday to Friday: 09:00 to 17:00
Lost property contact details	URL: https://www.nationalrail.co.uk/

First class lounge opening times	No
Seated area available	Yes
Waiting room opening times	Monday to Friday: 05:45 to 16:45 Saturday: 05:30 to 12:15 Sunday: 08:15 to 15:30 Note: Closed until further notice
Trolleys available	No
Station buffet available	No
Toilets available	Yes
Toilets information	The toilets are located in the ticket hall.
Baby changing facilities available	No
Showers available	No
Telephones available	Coins
WiFi available	Yes
WiFi information	Find WiFi Hotspots around Kelvedon station
Web kiosk	No
Post box available	Yes
Post box information	Outside the station
Tourist information office available	No
ATM available	No
Bureau de change available	No
Shops available	Yes
Shops information	Newsagent, open until 1000hrs only

Helpline information	As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
Helpline opening times	Monday to Sunday: 08:00 to 20:00 Note: 08:00 - 20:00
Helpline contact details	Note: 0800 028 28 78 URL: https://www.nationalrail.co.uk/
Customer help points available	Yes
Customer help points information	Help point available at entrance
Staff help information	Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours customers are advised to use Colchester (10 miles). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Staff help opening times	Monday to Friday: 05:45 to 12:55 Saturday: 05:30 to 12:15 Sunday: 08:15 to 15:30
Induction loop available	Yes
Accessible ticket machines available	Yes
Accessible booking office counter available	No
Ramp for train access available	Yes
Accessible taxis information	Details of nearest taxis are shown on station information poster
National key toilets available	No
Step free access coverage	Unknown
Step free access information	This station has step free access to the London bound platform only. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.
Ticket gates exist	No
Impaired mobility set down available	Yes
Wheelchairs	No

Cycle storage available	Yes
Cycle storage number of spaces	50
Cycle storage sheltered	No
Cycle storage CCTV	Yes
Cycle storage location	10 sheffield stand spaces near side entrance, and 40 2-tier rack spaces on platform 1
Cycle storage information
Cycle storage types	Stands Wheel Racks
Car park 1	Station Car Park
Car park 1 operator	National Car Parks Ltd
Car park 1 spaces	281
Car park 1 opening times	Monday to Friday: 24 hours Saturday: 24 hours Sunday: 24 hours
Car park 1 charges	Off-peak: £6.00 Per hour: N/A Daily: £8.50 Weekly: £35.00 Monthly: £150.00 Three monthly: £428.00 Six monthly: N/A Annual: £1498.00
Car park 1 contact details	URL: http://www.ncp.co.uk
Car park 2	Premium Bay
Car park 2 operator	National Car Parks Ltd
Car park 2 spaces	10
Car park 2 opening times	Saturday: 24 hours Sunday: 24 hours Monday to Friday: 24 hours
Car park 2 charges	Off-peak: N/A Per hour: N/A Daily: N/A Weekly: N/A Monthly: N/A Three monthly: N/A Six monthly: N/A Annual: £1850.00
Car park 2 contact details	Telephone: 0845 050 7080 URL: https://www.nationalrail.co.uk/
Rail replacement information	Substitute bus services stopon station Road, at junction with Station Approach
Bus services available	Yes
Bus services information	First Essex buses stop at the station.

Kelvedon Spaces left of Last updated today at