Prittlewell

Prittlewell at a glance

Address:

Prittlewell station
Station Approach
Prittlewell
Essex
SS2 5BT

Ticket office:

Monday to Friday: 06:00 - 13:00
Saturday: 06:00 - 13:00
Sunday: Unavailable
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Wifi
  • Seated area available
Last updated:
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Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Ticket office opening times
  • Monday to Friday: 06:00 - 13:00
  • Saturday: 06:00 - 13:00
  • Sunday: Unavailable
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Penalty fares LE
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Left luggage

Available: No
Lost property
Seated area
Yes
Waiting room
  • Monday to Friday: 06:00 - 13:00
  • Saturday: 06:00 - 13:00
  • Sunday: Unavailable
Station buffet
No
Toilets
No
Baby changing facilities
No
Wifi
Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Driver only operation services. Mobile assistance teams operate within the area and can be available for booked assists. Other options, customer can start / end their journey in Southend Victoria (1 mile). Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended.

  • Monday to Friday: 06:00 - 13:00
  • Saturday: 06:00 - 13:00
  • Sunday: Unavailable
Induction loop available Yes
Ticket machine
Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster
National Key toilets available
No
Step free access

This station has step free access to London bound platform only, stepped footbridge to the Southend Platform.

This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.
Ticket gates
No
Impaired mobility set down available
No
Cycle storage available Yes
Cycle storage spaces 10
Cycle storage sheltered No
Cycle storage CCTV No
Cycle storage location

Within forecourt
Cycle storage types
  • Stands
Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 42
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Daily: £6.00
  • Weekly: £24.00
  • Monthly: £82.00
  • Three monthly: £234.00
  • Annual: £818.00
Car park 1 contact details

Telephone: 0345 050 7080

URL: http://www.ncp.co.uk

Rail replacement information

Replacement transport stop at the junction of East Street and Station Approach
Onward travel

Local Southend bus services. Southend is a PlusBus location click here to see the PlusBus map