Prittlewell at a glance
Address:
Prittlewell stationStation Approach
Prittlewell
Essex
SS2 5BT
Ticket office:
Monday to Friday: 06:00 - 13:00Saturday: 06:00 - 13:00
Sunday: Unavailable
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
- Wifi
- Seated area available
Staffing level | Part time |
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CCTV | Yes |
Information systems |
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Ticket office opening times |
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Oyster cards issued here | No |
Use Oyster cards here | No |
Smartcards issued here | Yes |
Top up Smartcards here | Yes |
Validate Smartcards here | Yes |
Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
Penalty fares | LE |
Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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Left luggage | Available: No |
Lost property |
Seated area | Yes
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Waiting room |
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Station buffet | No
|
Toilets | No
|
Baby changing facilities | No
|
Wifi |
Yes
|
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
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Staff help | Driver only operation services. Mobile assistance teams operate within the area and can be available for booked assists. Other options, customer can start / end their journey in Southend Victoria (1 mile). Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended.
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Induction loop available | Yes |
Ticket machine | Yes
|
Accessible booking office counter available | Yes
|
Ramp for train access available | Yes
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Accessible taxis information | Details of nearest taxis are shown on station information poster |
National Key toilets available | No
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Step free access | This station has step free access to London bound platform only, stepped footbridge to the Southend Platform. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
Ticket gates | No
|
Impaired mobility set down available | No
|
Cycle storage available | Yes |
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Cycle storage spaces | 10 |
Cycle storage sheltered | No |
Cycle storage CCTV | No |
Cycle storage location | Within forecourt |
Cycle storage types |
|
Car park 1 | Station Car Park |
Car park 1 operator | National Car Parks Ltd |
Car park 1 spaces | 42 |
Car park 1 opening times |
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Car park 1 charges |
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Car park 1 contact details | Telephone: 0345 050 7080 URL: http://www.ncp.co.uk |
Rail replacement information | Replacement transport stop at the junction of East Street and Station Approach |
Onward travel | Local Southend bus services. Southend is a PlusBus location click here to see the PlusBus map |