Need help at the station?
Station facilities
Use the station finder tool above to get info about car parking, cycle spaces, and more.
Assisted Travel
Passenger Assist is a national booking system which lets disabled and older customers discuss & book assistance ahead of travel. Visit our assisted travel hub.
Station help points
Push the Information button on the Help point to speak live with someone in the team.
Using ticket machines
Push the ticket assistance button on the screen to chat with our tech support team.